This Privacy & Data Handling notice describes how 17488149 Canada Corp., operating as VoxTN ("VoxTN", "we", "us"), collects, uses, discloses, and protects personal information when you visit voxtn.com or use our managed technology services.
Who we are
17488149 Canada Corp. operating as VoxTN
209-5200 Finch Ave E, Scarborough ON M1S 4Z5, Canada
Phone: 1-844-216-6766
Email: hello@voxtn.com
Information we collect
- Account information: name, business name, email address, phone number, and billing address provided when you contact us or sign up for a service.
- Service operational data: domain registrations, mailbox configurations, phone-system provisioning details, eSIM activations, and similar configuration data needed to deliver the service.
- Usage and telemetry: aggregated, privacy-respecting analytics and operational telemetry used to maintain service quality.
- Communications: messages you send to us via email, contact form, or phone.
How we use information
- To provision, deliver, and maintain the services you have engaged us for.
- To respond to your inquiries and provide support.
- To invoice and collect payment for our services.
- To comply with legal, tax, and regulatory obligations.
- To improve and secure our platform.
Data residency
Production workloads — including AI inference for sensitive use cases such as our healthcare and senior-care deployments — are operated on Canadian-residency infrastructure. Where third-party services are used to deliver portions of an engagement, we disclose them in the applicable service description.
Sharing
We do not sell personal information. We share information only with service providers strictly necessary to deliver our services to you, with your consent, or where required by law.
Retention
We retain personal information for as long as necessary to provide the services and to satisfy legal and tax obligations. You may request deletion of your account-level data at any time by emailing hello@voxtn.com; certain operational records are retained for legal compliance.
Your rights
Subject to applicable law (including PIPEDA in Canada), you may request access to, correction of, or deletion of personal information we hold about you. Send written requests to hello@voxtn.com. We will respond within 30 days.
Security
VoxTN applies industry-standard administrative, technical, and physical safeguards. No method of transmission or storage is perfectly secure; we work continuously to harden our platform.
Changes
We may update this notice from time to time. Material changes will be highlighted on this page.
Contact
Privacy questions: hello@voxtn.com or write to us at the mailing address above.